1. What is your return policy?

We hope you love your Leman Mercer pieces, however, if you would like to return or exchange an item, we would be happy to help. Returns and exchanges must be requested within 30 days of receiving your order, and sent back within 10 days of receiving  your return label. For more information, please see our full return policy.

 

2. How long does it take to receive my order?

Once your order has been successfully placed, it will typically take 2-5 days for your package to arrive, depending on the shipping method you choose. Please note that shipping times may vary based on your location and any potential delays beyond our control.

 

3. Do you offer international shipping?

Yes, we offer international shipping and rates will be provided based on delivery location and the shipping method you choose.

 

4. How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your delivery.

 

5. How do I care for my Leman Mercer garments?

Leman Mercer garments are made from delicate fabrics, so we encourage you to be careful to avoid pulls or damages to your pieces. To properly care for your pieces, we recommend dry clean only.

 

6. Whom do I contact with questions?

For general inquiries, please email team@lemanmercer.com. For press inquiries, please email liz@house-of.com.